Meet Your Insurance Team

Dickey McCay Insurance

Welcome to Dickey McCay Insurance!

We want to “Thank You” for your time and business as we value you as a customer.  Our team of professionals has many talents and is well-rounded to provided excellent insurance advice and customize a plan to suit you, your family and lifestyle for years to come.  We want to grow with you as insurance is our passion. Whether you need personal or commercial insurance, we can support your needs. Discover what the Dickey McCay advantage can do for you by calling (423) 496-3366.  If you want, you can complete a “free quote” form and we will contact you.

Time to Meet Your Insurance Team:

Copperhill, Tennessee Main Office

Mark Brooks


Owner | Principal Agent

Mark was born in Stone Mountain, GA. He has lived in the Wolf Creek community for almost 20 years. He graduated from Georgia State University in 1989 with a degree in Political Science and Government. In 2007, Mark received his Certified Insurance Counselor from the National Alliance. He received his Certified Authority in Workers’ Compensation in the fall of 2016.

Mark began his insurance career with Health Plan Services in January 1991 as the manager in charge of group health and dental benefits for Shaw Industries. In January of 1998, Mark began his career at Dickey McCay Insurance in partnership with William and Leland Rymer. In 2016, he became the sole proprietor of the agency. Mark is accountable for the total operations of the agency which includes the financial, sales, service, marketing operations and human resource management. He ensures profitable growth, account retention, company/client relationships, and utilization of corporate resources. Mark creates sales, service and quality standards through various methodologies.

Mark is an active member of First Baptist Church of McCaysville. He is married to Tammy and has a son, David and a daughter, Lauren. Mark enjoys spending his spare time with his family and playing golf as much as possible with his friends. He is also very active in coaching girls’ softball.

Mark’s email address is [email protected]

Sheila Eavenson

Personal Lines / Agent

Sheila graduated from Fannin County High School in May of 1977. She married her husband Dale Eavenson in 1978. They have one daughter April Marie Nicholson.

Sheila went to work for Levi Strauss in 1977 and then worked there for 23 years until the plant closed in 2002. You can contact Sheila at

After closing Sheila attended North Georgia Technical college for a year taking business classes and then went to work in the insurance field working for another agency for 3 years. Sheila started her current position with Dickey McCay Insurance in October of 2006 and has her P&C license as well as her life and health. She has her license for GA, TN, NC and VA.

David Brooks

Commercial Lines Agent/Producer

David graduated from Hiwassee Dam high school in 2016. David has been a part of the Dickey McCay team for 7 years. He has lived in the Wolf Creek community his entire life. David is the son of Mark and Tammy Brooks.
David is a Commercial/Agent/Producer. David has had a passion for insurance from a young age. He plans on following his father’s footsteps and running the agency in the future. In his spare time, he enjoys golfing and going to the lake with friends.
You can reach David at [email protected]

Ellen Raper


Personal Lines / Agent

Ellen grew up in Atwater, Ohio and graduated from Waterloo High School in 1985. She moved to Murphy NC in 1986 where she was employed with Levi Strauss & Co. until the plant closed in 1999. Ellen attended Tri-County Community College where she earned her Associates degree in Accounting.

Her insurance career with Dickey McCay Insurance began in June of 2007. She is a licensed Property & Casualty agent as well as Life and Health agent in NC, TN and GA. Ellen received her CISR designation in 2008. Ellen enjoys reading, movies and spending time outdoors. Ellen and her husband Earl have four children.
Ellen’s email address is [email protected]

Tammy Brooks

Dickey Mccay Insurance

Biography coming soon!

Lisa Johnson

Commercial Lines / Agent

Lisa has been a customer service representative since 1992. She began her professional career in the medical field and when she relocated to the tri sate area became an insurance agent. Well versed in Personal, Commercial, Professional and Financial Insurance lines of business she can meet every ones individual needs. Licensed since 2005, she works to obtain her Certified Insurance Counselor designation. You can contact Lisa at [email protected].

Lisa states being an Insurance Agent is very rewarding because it allows you to create relationships with the community & offer assistance and knowledge to protect their individual needs. Lisa spends her free time cooking, bike riding and paddle boarding. Her boys Michael & Matthew keep her and the rest of her family very grateful and proud.

Harriet Emig


Harriet grew up in Mineral Bluff, GA. She is married to David Emig, they have three children and 6 grandchildren. She enjoys spending time with her family and friends.
Harriet worked in the medical field for over 25 years. She began working as a receptionist with Dickey McCay Insurance in August 2021.
You can contact Harriet at [email protected].

Tellico Plains Office

Josie Dickey Mccay Staff at Telico Plains

Josie Wallace

Commercial Lines Agent

Josie Mason is a dedicated Commercial Lines Agent at Dickey McCay Insurance in Tellico Plains, Tennessee. With over seven years of experience in the insurance industry, Josie brings a wealth of knowledge and expertise to her role. Licensed in Property and Casualty and Life and Health insurance in Tennessee, Georgia, and North Carolina, she is well equipped to provide tailored coverage solutions to local businesses across multiple states.
Beyond her professional achievements, Josie is deeply invested in the well-being of Tellico Plains.

She actively participates in local organizations such as the Tellico Plains Kiwanis Club, Monroe County Young Professionals, and the Charles Hall Museum events. These involvements allow her to connect with fellow community members and contribute to the growth and vitality of our small town.

Josie’s dedication to her work is matched only by her love for her family. She shares a lifelong bond with her husband, Tanner, whom is her middle school sweetheart. Together, they have created a warm and loving home filled with joy and laughter. Their two adorable dogs, Molly and Jasper, complete their family picture.
With her personalized approach and dedication to client satisfaction, Josie is a trusted insurance professional in the small community she serves. You can reach Josie at [email protected].

Jessica Banks

Personal Lines Agent

Jessica grew up in Cincinnati, OH, and graduated from Glen Este High School in 2012. She started her insurance career with State Farm, about 5 years prior to moving to Tellico Plains, TN, in January 2022. She started with Dickey McCay Insurance at that time, primarily in personal lines, and has enjoyed it ever since. She has both her Property & Casualty and Life & Health licensures for Tennessee, Georgia, North Carolina, and Ohio.
Jessica has been married to Justin Banks since 2015 and they enjoy spending time together outdoors, watching movies, and being with their friends and family. You can reach Jessica at [email protected]

Georgia Office

Greer Brooks

Georgia Office Commercial Lines

After a long career in the Automotive Industry, Greer joined the Dickey McCay team in November 2016. Greer is specializing in Commercial Lines and hopes to use his years of business experience to serve customer needs. He loves to play golf and visit the beach in his spare time. He works in the Woodstock office with his wife Emelia and is the proud Father of 4 children.

You can contact Greer at [email protected]