Meet Your Insurance Team

Dickey McCay Insurance

Welcome to Dickey McCay Insurance!

We want to “Thank You” for your time and business as we value you as a customer.  Our team of professionals has many talents and is well-rounded to provided excellent insurance advice and customize a plan to suit you, your family and lifestyle for years to come.  We want to grow with you as insurance is our passion. Whether you need personal or commercial insurance, we can support your needs. Discover what the Dickey McCay advantage can do for you by calling (423) 496-3366.  If you want, you can complete a “free quote” form and we will contact you.

Time to Meet Your Insurance Team:

Copperhill, Tennessee Main Office

Mark Brooks


Owner | Principal Agent

Mark was born in Stone Mountain, GA. He has lived in the Wolf Creek community for almost 20 years. He graduated from Georgia State University in 1989 with a degree in Political Science and Government. In 2007, Mark received his Certified Insurance Counselor from the National Alliance. He received his Certified Authority in Workers’ Compensation in the fall of 2016.

Mark began his insurance career with Health Plan Services in January 1991 as the manager in charge of group health and dental benefits for Shaw Industries. In January of 1998, Mark began his career at Dickey McCay Insurance in partnership with William and Leland Rymer. In 2016, he became the sole proprietor of the agency. Mark is accountable for the total operations of the agency which includes the financial, sales, service, marketing operations and human resource management. He ensures profitable growth, account retention, company/client relationships, and utilization of corporate resources. Mark creates sales, service and quality standards through various methodologies.

Mark is an active member of First Baptist Church of McCaysville. He is married to Tammy and has a son, David and a daughter, Lauren. Mark enjoys spending his spare time with his family and playing golf as much as possible with his friends. He is also very active in coaching girls’ softball.

Mark’s email address is [email protected]

Jenny Mundy


Office Manager – Business and Commercial Lines/Agent

Jenny has been with the agency for 19 years as a Commercial Lines agent and Office Manager. She received her CISR designation in 2009. She is married to Brian Mundy who owns Mundy’s Heating and Air in Murphy, North Carolina. Together they have two girls, Bailey and Emily.
Jenny graduated from Tri County Community College with an Associate’s Degree in Business Administration in 1997.

She is licensed Property and Casualty agent as well as Life and Health agent in NC, TN & GA. She also serves on the Fannin County Chamber of Commerce Board. Jenny attends church at Hopewell Baptist Church in North Carolina and enjoys spending time with family and friends in her spare time.

Sheila Eavenson

Personal Lines / Agent

Sheila graduated from Fannin County High School in May of 1977. She married her husband Dale Eavenson in 1978. They have one daughter April Marie Nicholson.

Sheila went to work for Levi Strauss in 1977 and then worked there for 23 years until the plant closed in 2002.

After closing Sheila attended North Georgia Technical college for a year taking business classes and then went to work in the insurance field working for another agency for 3 years. Sheila started her current position with Dickey McCay Insurance in October of 2006 and has her P&C license as well as her life and health. She has her license for GA, TN, NC and VA.

David Brooks

Copperhill Office Receptionist

David has recently obtained his P&C License and plans to go to class and obtain his Life & Health license soon as well. David is also a college student working to obtain a Degree in Business & Administration. David enjoys going out with his friends in his spare time and also going to College & Atlanta Falcons football games. David is the Son of Mark & Tammy Brooks. David is looking to follow his career in being an Insurance Producer at Dickey McCay Insurance. You can reach David at [email protected]

Cynthia Parris

Personal Lines / Agent

Cynthia grew up in Copper Basin area and has lived in Epworth, GA for the last 20+ years. She graduated from Copper Basin High School in 1994 and North Georgia Technical College in 2005. Prior to beginning her insurance career, Cynthia worked in the medical field in various office positions.

She began her insurance career in 2016 with Dickey McCay Insurance Agency and continues her career as a Personal Lines CSR for the agency. She became a licensed agent in October 2016 in GA, TN, and NC. Cynthia is active in her church where she is the treasurer and enjoys singing with the choir. She also enjoys spending time with her family and dirt track racing . Cynthia and her husband Anthony (Trig) have one child, Jacob.
Cynthia’s email address is [email protected]

Ellen Raper


Personal Lines / Agent

Ellen grew up in Atwater, Ohio and graduated from Waterloo High School in 1985. She moved to Murphy NC in 1986 where she was employed with Levi Strauss & Co. until the plant closed in 1999. Ellen attended Tri-County Community College where she earned her Associates degree in Accounting.

Her insurance career with Dickey McCay Insurance began in June of 2007. She is a licensed Property & Casualty agent as well as Life and Health agent in NC, TN and GA. Ellen received her CISR designation in 2008. Ellen enjoys reading, movies and spending time outdoors. Ellen and her husband Earl have four children.
Ellen’s email address is [email protected]

Tammy Brooks

Dickey Mccay Insurance

Biography coming soon!

Lisa Johnson

Commercial Lines / Agent

Lisa has been a customer service representative since 1992. She began her professional career in the medical field and when she relocated to the tri sate area became an insurance agent. Well versed in Personal, Commercial, Professional and Financial Insurance lines of business she can meet every ones individual needs. Licensed since 2005, she works to obtain her Certified Insurance Counselor designation.

Lisa states being an Insurance Agent is very rewarding because it allows you to create relationships with the community & offer assistance and knowledge to protect their individual needs. Lisa spends her free time cooking, bike riding and paddle boarding. Her boys Michael & Matthew keep her and the rest of her family very grateful and proud.

Tellico Plains Office

Dick Johnson

Commercial Lines / Agent

Prior to relocating to Tennessee seven years ago, Dick was a part owner in a large Residential building company in Citrus County in Florida. Dick has a vast knowledge in the home construction field and was the Company Sales Manager. Upon coming to Tennessee, he received his Real Estate Broker license in addition to his insurance license.

Dick loves the challenge of helping clients to obtain the right insurance package and being able to obtain a number of quotes to offer. Presently he is the Office Manager at the Tellico Plains office.

Prior to moving to Florida, Dick and his wife Joan lived in Connecticut where he was the Production Control Manager for a subsidiary of Sperry Gyro in addition to being a Deputy Sheriff in Litchfield County.

Joan Johnson

Personal Lines / Agent

Joan is a personal lines agent servicing the Tellico Plains area. She has been with Dickey McCay Insurance since 2011, just after moving here from Florida. She loves getting to know her clients and their families. Joan works with her husband, Dick in the Tellico Plains office. They have 2 children and 2 Scottish Terriers. She enjoys painting and gardening in her spare time.

Josie Wallace

Tellico Office Receptionist

Josie began working at Dickey McCay in late November of 2016. She will be graduating from Cross Creek Christian School in May, and plans to continue her journey at Dickey McCay to become a licensed insurance agent. In her spare time she enjoys spending time with friends and family on the lake, with her boyfriend Tanner, and being a praise team leader at New Bethel Church of God.

Jessica Banks

Insurance Specialist

[email protected]

Bio and photo coming soon!

Georgia Office

Emelia Aguilar Brooks

Georgia Office Personal Lines

Emelia is a new addition to Dickey McCay Insurance team since November 2016, when she relocated from Birmingham, AL. Emelia specializes in personal lines with a stronger emphasis in fulfilling the needs of the Spanish-speaking community. In Emelia’s own words “Having someone who speaks your own language gives you the confidence that your needs and concerns are being addressed”.

Emelia graduated from University of Alabama at Birmingham, where she obtained her Bachelor and Master degree in Accounting. In her spare time, she enjoys gardening and interior design. She is married to Greer Brooks and together they are proud parents of Sean, who is 12.

You can contact Emelia at [email protected]

Greer Brooks

Georgia Office Commercial Lines

After a long career in the Automotive Industry, Greer joined the Dickey McCay team in November 2016. Greer is specializing in Commercial Lines and hopes to use his years of business experience to serve customer needs. He loves to play golf and visit the beach in his spare time. He works in the Woodstock office with his wife Emelia and is the proud Father of 4 children.

You can contact Greer at [email protected]